Premier Research Labs Satisfaction Guarantee
At Premier Research Labs, LP (“PRL”), we stand behind our products and quality controls. If you are not satisfied with a Premier Research Labs® product you purchased from PRL or one of our authorized sellers in the United States, you may request a refund or replacement product within 45 days of the date of purchase. Unless otherwise prohibited by law, the PRL Satisfaction Guarantee is not available for products purchased from Unauthorized Sellers because they are outside of our quality standards. The Guarantee is also limited to the original, end-user purchaser in the United States.
How To Claim The Guarantees
To submit a Guarantee request, please complete the form here and provide all of the information requested. Guarantee claims must be made within 45 days from the date of purchase.
Guarantee Guidelines
PRL reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or where PRL concludes that the purchaser has abused the PRL Satisfaction Guarantee. PRL may amend or terminate the Satisfaction Guarantee at any time without notice.
If you have any questions regarding whether a seller is an authorized seller of our products, please contact us by calling 800-325-7734 (press 4). Please note that when shopping on Amazon, eBay, Walmart, and Target, our only authorized seller is Healthy Pantry/ Coastal Trading Ventures doing business through the Healthy Pantry/ Coastal Trading Ventures.
